Scene from an Amazon delivery vehicle accident featured in the film Undeliverable
A line from the Undeliverable documentary.
After Screening at the Boston Film Festival, the Documentary Heads to San Diego International Film Festival as the Team Kicks Off a Nationwide Promotional and Distribution Effort
Each day, countless Americans press “Buy Now” and an Amazon parcel shows up at their door – occasionally in just a few hours. Yet, who truly bears the cost?”— Frank LicariNEW YORK, NY, UNITED STATES, September 17, 2026 /EINPresswire.com/ — The investigative documentary “Undeliverable: Prime Profits. Poor People.” has been picked for both the Boston and San Diego International Film Festivals
This feature-length documentary investigates Amazon’s Delivery Service Partner initiative and the individuals and companies engaged in final-mile delivery operations
UNDELIVERABLE: PRIME PROFITS. POOR PEOPLE., a new feature-length investigative work from three-time Emmy-nominated filmmaker and TV host Frank Licari, has earned official selections at the 2026 Boston Film Festival and the San Diego International Film Festival.
The film digs into Amazon’s final-mile delivery network, zeroing in on the company’s Delivery Service Partner (DSP) program and the independent businesses and drivers responsible for moving packages from local delivery stations to customers’ doorsteps.
Through direct accounts from past and present delivery drivers and DSP owners, the documentary also brings in viewpoints from lawyers, journalists, scholars, authors, labor advocates, and industry specialists.
By weaving these interviews together, UNDELIVERABLE sheds light on how the DSP model functions, the real-world experiences of those involved, and wider issues around small-business ownership, employment practices, delivery logistics, and what shoppers have come to expect.
“We all see the Amazon-branded vans rolling through our streets, but many people aren’t aware of the business setup behind those deliveries,” said Licari. “I started this project because I wanted to gain a clearer picture of how the final-mile system works and to listen to those who have lived it.”
FOCUSING ON THE FINAL MILE
Amazon’s Delivery Service Partner program works with independent delivery firms whose employees handle the last leg of the shipping process.
UNDELIVERABLE breaks down that framework through conversations with former and current DSP owners and drivers. These individuals talk about their day-to-day delivery routines, performance metrics, financial pressures, and the dynamics between their companies and Amazon.
The film also features analysis from outside experts who offer broader context on delivery operations, workforce issues, entrepreneurship, and the rise of online shopping.
Licari noted that the scope of the project grew during filming to address how shifting consumer habits are reshaping the delivery sector.
“E-commerce has transformed how people buy goods and how those goods reach them,” Licari said. “This film focuses on one slice of that chain and lets the people working in final-mile delivery tell their own stories.”
SCREENINGS AT BOSTON AND SAN DIEGO FESTIVALS
UNDELIVERABLE: PRIME PROFITS. POOR PEOPLE. is an Official Selection at the 2026 Boston Film Festival, where it will be shown online starting September 18.
Following that, the documentary is slated for two in-person showings at the 2026 San Diego International Film Festival:
Friday, October 16 – 11:30 AM
Sunday, October 18 – 6:15 PM
AMC UTC 14 – La Jolla, California
The San Diego International Film Festival has designated the film as a California Premiere.
The production team is also lining up additional festival appearances, distribution deals, broadcast and streaming options, educational screenings, and other public showings.
ABOUT THE DOCUMENTARY
UNDELIVERABLE covers multiple facets of the final-mile delivery process, including the DSP business model, the realities faced by small-business owners and drivers, delivery expectations, financial sustainability, and the connection between large corporations and their independent delivery partners.
The film features narratives from a range of people tied to the delivery system and looks at how the surge in e-commerce and the demand for fast shipping have transformed the last-mile industry.
Frank Licari directed, wrote, and produced the film.
ABOUT FRANK LICARI
Frank Licari is a producer, director, writer, actor, and TV host with three Emmy nominations and four Telly Awards to his name, spanning work in documentaries, television, film, and live events.
Licari has spent 10 seasons hosting the PBS series *On The Town in the Palm Beaches with Frank Licari* and previously performed with Blue Man Group.
As an actor, he has held recurring roles in shows like Mayor of Kingstown, The Hardy Boys, The Chosen, and Graceland, with additional appearances in Blue Bloods, Tulsa King, The Resident, Murdoch Mysteries, and other series.
His film credits include projects centered on music, cultural icons, and modern American life.
With UNDELIVERABLE: PRIME PROFITS. POOR PEOPLE., Licari turns his attention to the people, companies, and systems driving the final-mile delivery sector.
PRESS SCREENINGS AND INTERVIEWS AVAILABLE
Members of the press, including journalists, critics, broadcasters, and podcasters, can request access to UNDELIVERABLE: PRIME PROFITS. POOR PEOPLE.
Available press materials include:
• Private press and review screeners
• One-on-one interviews with director Frank Licari
• Select participants from the film, subject to availability
• Film clips and B-roll footage
• High-resolution production photos
• Key art and festival laurels
• Electronic Press Kit
• Background information and fact sheets
PRESS CONTACT
**Frank Licari**
Director / Producer
UNDELIVERABLE: PRIME PROFITS. POOR PEOPLE.
Email: FL@QuiteFranklyEntertainment.com
Phone: (561) 262-0114
Film Website: UndeliverableFilm.com
FESTIVAL DETAILS
Boston Film Festival – Official Selection
Virtual Presentation Beginning September 18, 2026
San Diego International Film Festival – Official Selection / California Premiere
October 16, 2026 – 11:30 AM
October 18, 2026 – 6:15 PM
AMC UTC 14 – La Jolla, California
ABOUT “UNDELIVERABLE: PRIME PROFITS. POOR PEOPLE.”
*UNDELIVERABLE: PRIME PROFITS. POOR PEOPLE.* is a 98-minute investigative documentary that explores Amazon’s Delivery Service Partner program and the people and businesses at the heart of final-mile delivery. Featuring interviews with current and former drivers, DSP owners, and other industry insiders, the film offers an inside look at how the DSP model operates and what it’s really like to work within it.
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Frank Licari
Quite Frankly Entertainment
+1 561-262-0114
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Official Trailer for Undeliverable
